Privacy Policy
How Prime Off Plan Dubai collects, uses and protects the personal information you share with us.
Effective date: 16 August 2026
Company: Prime Off Plan Dubai
Website: primeoffplandubai.com
Prime Off Plan Dubai (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard the information you provide when you interact with our advertisements, complete one of our lead or enquiry forms, or visit this website.
1. Information We Collect
When you submit an enquiry through this website or through a lead form on a platform such as Meta (Facebook and Instagram), we may collect:
- Full name
- Email address
- Telephone or WhatsApp number
- Property preferences, budget or purchase timeline, where you choose to provide them in optional form questions
We also collect basic technical information — such as your IP address, browser type and pages visited — that is necessary to operate, secure and improve the website.
2. How We Use Your Information
- To respond to your enquiry about Dubai off-plan property, pricing and payment structures.
- To send you material you have requested, such as brochures, floor plans or availability information.
- To contact you by phone, email or WhatsApp with relevant property consultation and updates.
- To maintain service records and improve our customer service and marketing.
3. Data Sharing and Disclosure
We do not sell, trade or rent your personal information to third parties. Your data is used internally to service your property enquiry. We may share it with trusted service providers — such as our hosting provider, email service or customer relationship management (CRM) software — solely so that they can help us manage your enquiry securely, and with authorities where we are legally required to do so.
4. Data Security
We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard the information you provide.
5. Data Retention
We keep your information only for as long as is reasonably necessary for the purpose it was collected and to meet applicable legal or record-keeping requirements, after which it is deleted or anonymised.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time. You can also ask us to stop contacting you — reply “STOP” to any message, or contact us using the details below, and we will remove you from future communications.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or about how your information is handled, please contact us through our contact page, or by email at info@primeoffplandubai.com.